TheTenderBasket. is a service oriented business and due to the nature of our business, we do not offer any refunds or money back for any of our services once registered.

If you sign up for a monthly or yearly service and request the service to be cancelled, you must notify TheTenderBasket at least 7 business days prior to the next billing period. Your account will no longer be rebilled starting 7 business days following your notification.

If you don't want to continue using any of TheTenderBasket. services and wish to cancel or have any questions, comments or concerns about our refund and cancellation policy, you may contact us at support@thetenderbasket.co.za Be sure to include your full name, company name, account number and the service you want cancelled. Include "CANCEL ORDER" in the subject line. *All refunds and cancellation requests must be made in writing. Your request will not be considered valid unless and until you receive confirmation from our billing department. The confirmation email will act as a proof of the cancellation of service.